Terms & Conditions – AuditClean

These Terms & Conditions govern your access to and use of the AuditClean website at www.auditclean.com and any related webpages, materials, demonstrations, enquiry forms, waitlists, brochures, investor materials, design partner materials or other online content made available by AuditClean.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, you should not use this website.

Section 01

About AuditClean

AuditClean is a proposed cloud-based regulatory compliance clearance platform for financial services firms. AuditClean is designed to support regulated hiring, certification, evidence collection, Fit & Proper assessment workflows, regulatory reference orchestration, clearance records, cessation records, audit pack generation, responsibilities mapping and related governance workflows.

AuditClean is intended to assist firms with operational compliance processes. It does not replace legal, regulatory, compliance, HR, risk, audit or professional advice.

Section 02

Website Use

You may use this website for lawful business purposes only.

You must not:

copy, scrape, harvest, reverse engineer or misuse any part of the website;
attempt to gain unauthorised access to the website, systems, forms, demo environment or related infrastructure;
upload malicious code, viruses or harmful content;
use the website in a way that disrupts its operation or security;
misrepresent your identity, organisation or authority to act on behalf of an organisation;
use the website or materials for unlawful, misleading or competitive purposes.

We may restrict or suspend access to the website where we reasonably believe these terms have been breached.

Section 03

Website Content

The content on this website is provided for general information, commercial discussion and product demonstration purposes only.

Although we aim to keep information accurate and up to date, AuditClean makes no guarantee that website content is complete, current, error-free or suitable for your specific regulatory, operational or business requirements.

Any references to FCA rules, SM&CR, Fit & Proper assessments, regulatory references, certification, Senior Manager responsibilities, audit packs, MRM/SoR workflows or similar regulatory matters are provided for general product explanation only.

You should obtain your own legal, compliance and regulatory advice before relying on any information or implementing any process.

Section 04

No Legal or Regulatory Advice

AuditClean does not provide legal advice, regulatory advice, compliance advice, financial advice, audit advice, HR advice or employment advice.

The platform, website, demo materials and related documentation are designed to support workflow management, evidence collection, auditability and operational consistency. They do not determine whether a person is fit and proper, whether a regulatory disclosure is required, whether a regulatory reference should be issued, whether an individual should be hired, certified, approved, suspended or removed, or whether a firm has complied with its legal or regulatory obligations.

All regulatory, legal, compliance, HR and governance decisions remain the responsibility of the relevant firm and its authorised decision-makers.

Section 05

Product Status

Unless otherwise stated in a signed agreement, any website content, screenshots, product descriptions, prototype materials, demo functionality, roadmap items, AI features, integration descriptions, pricing, implementation timelines or future capabilities are indicative only.

AuditClean may amend, withdraw, delay or change any feature, module, product description, roadmap, design, integration, pricing or commercial proposal at any time.

No website content creates a binding commitment to deliver any specific feature, module, integration, regulatory coverage, AI capability or commercial term.

Section 06

Design Partner, Pilot and Demo Materials

Where the website refers to design partner programmes, pilots, sandbox testing, demos, early access or pre-release functionality, such references are for discussion purposes only.

Participation in any design partner, pilot, proof of concept or beta programme will be subject to a separate written agreement.

Unless expressly agreed in writing, AuditClean is not responsible for any business decision, compliance decision, hiring decision, regulatory submission, audit response or operational process undertaken based on demo or prototype materials.

Section 07

AI-Assisted Features

AuditClean may describe or demonstrate AI-assisted functionality, including drafting, summarisation, role classification support, evidence chasing, reference analysis, Fit & Proper narrative drafting, decision pack preparation, conduct case summarisation and MRM/SoR gap analysis.

AI-assisted features are intended to support human users. They do not make final compliance decisions.

Users and client organisations remain responsible for reviewing, validating, approving, rejecting, amending or disregarding any AI-generated output before use.

AuditClean does not warrant that AI-generated content will be complete, accurate, unbiased, legally sufficient, regulator-approved or suitable for any particular purpose.

Section 08

Intellectual Property

All intellectual property rights in the website and its content belong to AuditClean or its licensors.

This includes, without limitation, the AuditClean name, brand, logo, website design, product concepts, workflows, screenshots, copy, diagrams, user interface designs, product descriptions, roadmap materials, demo content, graphics, text, trade secrets and proprietary materials.

You may view and download website materials for internal business evaluation only.

You must not reproduce, modify, distribute, publish, sell, licence, copy, create derivative works from, or commercially exploit any AuditClean material without prior written permission.

Section 09

Third-Party Links

The website may contain links to third-party websites, resources, tools or external materials.

These links are provided for convenience only. AuditClean does not control and is not responsible for third-party websites, their content, availability, accuracy, policies, security or practices.

Accessing third-party websites is at your own risk.

Section 10

Enquiries, Forms and Submissions

If you submit information through the website, including via contact forms, demo requests, design partner forms, investor forms, waitlists or email links, you confirm that:

the information you provide is accurate and not misleading;
you have authority to submit the information on behalf of your organisation where relevant;
you will not submit confidential, sensitive, regulated, candidate, employee, client or third-party personal data unless specifically requested and covered by an appropriate agreement.

Submitting an enquiry does not create a client relationship, partnership, advisory relationship or binding obligation on AuditClean.

Section 11

Data Protection and Privacy

AuditClean may collect and process personal data when you use the website, contact us, request a demo, join a waitlist, communicate with us or interact with our materials.

Personal data will be handled in accordance with our Privacy Notice, which is published separately on the website.

Section 12

Cookies

The website may use cookies or similar technologies to operate the site, understand website usage, improve user experience and support marketing or analytics.

Strictly necessary cookies may be used to make the website function. Analytics, advertising or non-essential cookies will only be used where permitted by applicable law and, where required, with user consent.

Further information is set out in the AuditClean Cookie Policy.

Section 13

Availability and Security

AuditClean does not guarantee that the website will always be available, uninterrupted, secure or free from errors, bugs, viruses or harmful components.

We may suspend, withdraw, update or restrict all or part of the website at any time without notice.

You are responsible for ensuring that your own devices, networks and systems are appropriately protected.

Section 14

No Warranties

The website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, AuditClean excludes all warranties, representations, conditions or guarantees, whether express or implied, including warranties relating to accuracy, completeness, fitness for purpose, non-infringement, security, availability or suitability for any regulatory or business outcome.

Section 15

Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that, AuditClean shall not be liable for any:

loss of profit, revenue, business, opportunity, contract, goodwill or anticipated savings;
loss or corruption of data;
regulatory, compliance, audit, employment, hiring or governance outcome;
indirect, special or consequential loss;
loss arising from reliance on website content, demo materials, prototype functionality or indicative product descriptions.

This limitation applies whether the claim arises in contract, tort, negligence, breach of statutory duty or otherwise.

Section 16

Client Agreements Take Priority

These website Terms & Conditions apply only to use of the public website and related online materials.

If you enter into a separate written agreement with AuditClean, including a design partner agreement, pilot agreement, SaaS agreement, data processing agreement, statement of work, subscription agreement or commercial contract, that agreement will govern the relevant services and will take priority over these website terms where there is any conflict.

Section 17

Confidentiality

Unless expressly marked as public, certain materials shared through the website, demos, investor packs, design partner discussions or private links may be confidential.

You must not disclose, copy, distribute or use confidential AuditClean materials for any purpose other than evaluating a potential business relationship with AuditClean.

Section 18

Cancellation, Renewal and Refunds

Website Use

Accessing this website is free of charge. You may stop using the website at any time. Submitting a demo request, enquiry form, waitlist request or design partner expression of interest does not create a paid subscription and does not require cancellation.

Paid Subscriptions

Where AuditClean provides a paid subscription, pilot, proof of concept, design partner programme or SaaS service, the applicable fees, subscription term, renewal terms, cancellation rights and payment obligations will be set out in a separate written agreement, order form, statement of work or subscription agreement.

Unless expressly stated otherwise in that separate agreement:

subscriptions are provided on a business-to-business basis;
fees are payable in advance;
subscriptions continue for the agreed subscription term;
cancellation takes effect at the end of the then-current billing period or committed term;
no partial, pro-rated or retrospective refunds are provided for unused time, reduced usage, delayed internal adoption, change of mind or failure by the customer to use the service.

Monthly Subscriptions

Where a monthly subscription is agreed, the customer may cancel by giving written notice before the next billing date. Cancellation will take effect at the end of the current monthly billing period. Monthly subscription fees already paid are non-refundable, except where required by law or expressly agreed in writing.

Annual or Fixed-Term Subscriptions

Where an annual or fixed-term subscription is agreed, the customer commits to the full subscription term. Unless expressly agreed otherwise, annual or fixed-term subscription fees are non-refundable and are not cancellable part way through the committed term.

Auto-Renewal

If an agreement states that a subscription renews automatically, the subscription will renew for the period stated in the applicable agreement unless either party gives notice of non-renewal before the renewal date. The customer remains responsible for managing its own renewal and cancellation dates unless the applicable agreement states otherwise.

Setup, Onboarding and Professional Services Fees

Fees for setup, onboarding, configuration, training, implementation, integration, data migration, pilot design, regulatory workflow mapping, custom development, professional services or similar work are non-refundable once the work has started.

Design Partner and Pilot Fees

Any design partner, pilot, beta, proof of concept or early access arrangement will be governed by a separate written agreement. Unless expressly stated otherwise, design partner and pilot fees are non-refundable once the programme has commenced, access has been provided, workshops have started, or AuditClean has allocated delivery resources.

Refunds for Service Failure

AuditClean may consider a refund or service credit where the customer has paid for a live paid service, AuditClean materially fails to provide the agreed service, the customer notifies AuditClean in writing within a reasonable period, and AuditClean is given a reasonable opportunity to investigate and remedy the issue. Any refund or service credit will be AuditClean's sole remedy unless the applicable written agreement states otherwise.

No Refunds for Customer-Controlled Issues

Refunds will not be provided where the issue arises from change of mind, internal budget changes, procurement delay, lack of internal approval, customer failure to complete onboarding, reduced usage, user inactivity, customer-side technical restrictions, third-party platform failure, or the customer deciding that it no longer requires the service.

Termination for Breach

AuditClean may suspend or terminate access where the customer fails to pay fees when due, breaches applicable terms, misuses the service, or creates a security, legal, regulatory or operational risk. Where access is suspended or terminated due to customer breach, fees already paid are non-refundable.

Data Export on Cancellation

Where technically available and subject to the applicable agreement, AuditClean may allow the customer to export customer data for a limited period after cancellation or termination. AuditClean may delete or restrict access to customer data after the relevant retention period, subject to applicable law and data protection requirements.

Statutory Rights

Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable law. AuditClean's services are intended for business customers.

Section 19

Changes to These Terms

AuditClean may update these Terms & Conditions from time to time. The updated version will be published on this website with a revised "Last updated" date. By continuing to use the website after changes are published, you agree to the updated terms.

Section 20

Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from or relating to these Terms & Conditions or use of the website.

Section 21

Contact

For questions about these Terms & Conditions, please contact:

Email: info@auditclean.com
Website: www.auditclean.com